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Hosting Plans offered:

Standard Plan: $7.95
500 MB Disk Space

Premium Plan: $9.95
800 MB Disk Space

Special Offers:
* Toll-Free Support
* High Bandwidth


General Features:
are features offered with all hosting plans;
* 24-Hour Support
* Control Panel
* Your own domain name
* Dedicated IP address
* File Manager
* FrontPage 2000 Support
* FTP Access
* Perl Support
* PHP Support
* Server Side Includes SSI
* 15 GB of bandwidth
* CGI-bin
* Detailed Site Statistics


Premium Features:
are features offered with more advanced plans;
* Shopping Cart
* SSL Secure Server


Contact Information:

URL Information
:
www.lunarpages.com

Email Contact:
info@lunarpages.com

Street Address:

14730 Beach Blvd
Suite 102
La Mirada, CA 90638

LunarPages Review


Price: $7.95/month + Free Setup
Size: 500 MB Disk Space, 20 GB Bandwidth
WebSite: LunarPages.com

Latest update

25 Mac 2003 - 1 new server (Andromeda) installed. It is a Dell server powered by 4 Intel Xeon 2.4 GHz processors, 6 GB of memory and 3 x 70 GB Raid disk drive.
25 Mac 2003
- Disk storage are increased from 300 MB to 500 MB.
28 Feb 2003 - Toll-free support in United Kingdom (0800-072-9150).
23 Feb 2003 - Control panel is upgraded to CPanel 6.0.
14 Feb 2003 - 2 new servers installed (Europa and Galaxy).

Overview

Under $7.95 plan, people need to signup for 1 year in order to waive the setup fee.

LunarPages is currently serving 20,000 customers. It was founded in the summer of 2000 when a successful large scale hosting provider Add2Net Corporation expanded its hosting offerings to include shared hosting. They offer two hosting plans - Standard ($7.75) and Premium ($22.95). Premium plan is an ecommerce ready package with 800 MB of disk space and 60 GB of bandwidth. We will be discussing the $7.95 plan.

Plan Size and Features

500 MB of disk space and 20 GB of bandwidth is consider large storage and large disk space. Check out expensive host like HostWay.com to see how much you will need to pay to get the same (answer: $49.95/mo + $39.95 setup). Plan details are listed in the chart on your left.

Customer Support

They provide 4 different kinds of customer support. They have many support staffs (Max, Lee, Chris, Chad, Stephan ...) and all of them are very friendly and most important, they have very good knowledge in assisting you.

1. Email support - Simply email support@lunarpages.com and you will 100% get a useful reply, no matter you are a current customer or you just need to ask some presale questions. Useful reply means they will give you the exact answer you need. We suggest that you send them an email right now to see how effective they are.

2. Help Desk The help desk has been upgraded recently. Everybody could submit their enquires now without the need to register. It is something like the email support, just that you submit your request through an online form instead of an email. All your enquires will be tracked and recorded using their ticket systems.

3. Toll Free Support - Just call 1-877-LUNARPAGES if you need a phone support for US and Canada. For United Kingdom, call 0800-072-9150. If you stay outside of these countries, you can't dial the toll free number. They provide another support line for their international customers via 1-714-521-8150.

4. LunarForums - LunarPages provide forums to let their customers communicate and help each other. You can find a lot of answers for your questions. You will also meet a lot of happy customers here. Recently I post a question related google page rank question and I get the answer very quickly.

Highlights

1. Up to Date Software - LunarPages is the most effective host in keeping their software up to date. Software that we are referring include PHP, PHPMyAdmin, MySQL, Perl, Linux Kernel and others. It is very frustrated when you realize that your host is not updating their software. And by that time you realize it, you have already paid for the hosting.

2. Sub-Domains and Domain Pointers - you can create up to 15 sub-domains and 3 domain pointers for FREE.

3. Free Forum and Chat Room - You can setup your own forum and chat room easily in their powerful CPanel 6 control panel. The forum is the popular PhpBB and the chat room is PhpMyChat. You can also setup the simpler Entropy chat room or Java based Melange chat room.

4. Full Web Statistics Referrals - They configure the Webalizer web stats to show all your site referrals even if you have more than 1000 referrals. Almost all other web hosts configure their stats program to list only the top 30 referrals!

5. CPanel Control Panel - LunarPages uses CPanel as the web site control panel. Another popular control panel is Plesk. But from our experience, CPanel is far more user friendly and powerful then Plesk. It allow you to control a lot of things including email accounts, MySQL databases, custom error messages, password protected directories, setting up forum, shopping cart, chat room, cron jobs, subdomains, MIME types, apache handlers, search engine submission, free CGI scripts and many more. Plesk are designed to control basic things only such as email and MySQL databases (no such thing as setting up forum or cron jobs in Plesk).

6. Mailing List - You can create 1 mailing list. Web hosts today seldom support mailing list.

7. MySQL Monitor - You can connect to LunarPages MySQL server remotely using MySQL monitor or other MySQL remote connect tool. Almost all web hosts don't allow this.

8. IMAP Email - LunarPages support both POP and IMAP protocols on receiving emails.

9. adult contents allowed - LunarPages allow adult content. However you should contact the support desk to verify that your site fits their parameters.

Order Process

They usually set up your site in the same day of your order (except Sunday). Please make sure you include a reachable telephone number as they will call you to confirm your order (even if you stay outside of US). Once they have confirmed your order by phone, your account will be setup in 15 minutes. Our site are setup in 5 minutes!

Server Information

Someone ask us about LunarPages servers. LunarPages have 10 live servers for web hosting given the name Jupiter, Mars, Saturn, Venus, Mercury, Orion, Nebula, Europa, Galaxy and Andromeda. Andromeda is the newest server setup in March 2003. New customers will usually be placed on it as it has the most resources. All servers are Dell Servers powered by 4 Intel Xeon 2.4GHz processors, with 6GB of memory and 3 x 70GB RAID drives!

Advice

If you are a newbie in web hosting where you really don't have much knowledge on it, support is very important and we strongly advice you to choose LunarPages.


Click Here to Visit LunarPages

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